Darryl W Yia
map-marker Gulfport, Mississippi

Horrible

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I am very disappointed in the Waffle House. I just left there store about 30 minutes ago. Long story short horrible customer service. I been going to this Waffle House for 1 year. My family is military. Walked in and stay down thinking I was going to buy food and some lady told me I couldn’t buy food to go because they had a full house. (Lol) Full House she say no freaking way. I even ask her 3 times I can’t buy food here because it’s to go. She said yes and never even said sorry sir we are slam pack. Remember full House I will post a video of her full house and show it to her store manager. It was 7 young kids on the left side. (Ages 18-22). And one god sitting at the bar where I was going to order. Not a full house not even close to being a full house. Here’s my problem not only did you tell me I couldn’t order but you could have said sorry. And I am not a *** hole customer who wouldn’t mind waiting for my house. I come here because the food is great. I will contact the store manager on Friday morning and see what they have to say. I am also willing to show my video. We spend 40 dollars for a family of 4 every time we eat here which is about 2 times a week. Thank you for messing that up.
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Reason of review:
Poor customer service
Ozie Sdx
map-marker Richmond, Kentucky

Where is a manager that cares for its Customers??

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I came in to waffle house and watched ashley come in from smoking a nasty cigarette and then play on phone for 20 minutes but more importantly she NEVER washed her hands. Disgusting. I notified gail the mgr and she said and i quote " oh well everybody does that thats why i sit out here and do paperwork" and walked away. When will upper mgmt or the owner give a dam And correct this??? Hello do they not realize we pass 12 restaurant's to come here???
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Reason of review:
Poor customer service
Anonymous

Employees were rude and off task

Went to waffle house on monroe st in tallahassee fl and 8 employees were working and had barely any costumers and 4 tables to clean off and did nothing but talk and play on their phones and took 10 minutes to get us seated and then once we were seated they never even walked up to our table to take drink orders or even acknowledged us and eventually after 10 minutes of sitTing there we got up and left and all the employees started making rude snippy comments. Will not return to this location because of the lack of maturity, respect, or work ethic from the employees.
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Reason of review:
Poor customer service
don w Pki

Waffle house sucks

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the damn contract page is down so how can I and yes I have. I have complain about their loud juke box if I won't to go to a homky tonk I go to Knoxville. The Juke box is so loud and I ask for a piece of Texas toast he charhe 1.50 cents with out even telling me I haven't been back since. The waitness all they think is about tips I have a tip get a real job. Orange juice should have been 1.00 he charge me 2.00 dollars when I complain he didn't care. this was the waffle house in Morristown TN on the west side and their food is gone out of the roof.
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Loss:
$11
Reason of review:
Poor customer service

Preferred solution: Full refund

Tara w Jif

Worst experience ever

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Didnt bring correct food to two of us at the table. Food wasn’t good at all. Overall terrible experience and they did nothing to make it right.
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Reason of review:
Not as described/ advertised
Martha B Ivq
map-marker Amarillo, Texas

Rude service dirty grill

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The Waffle House on Western St in Amarillo Texas we my husband and myself went in on June 26 around 300pm the waitress was RUDE and that’s a nice word for her she was a terrible waitress and the grill area was dirty as was the floors I saw a menu behind a table on the floor this will probably not go anywhere but I am totally upset over this thank you Martha Burton 806 336 **** 2923 Bagarry Amarillo Tx79103
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Reason of review:
Poor customer service
Adrienna Kyn

Horrible service

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we are on vacation and decided to stop by waffle house #1892 in Mrytle Beach, several staff were sitting, the one waitress we saw waited on two tables of people that came in and were seated after us and was just standinv around ignoring us we finally got up and left. worst service ever.
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Reason of review:
Poor customer service
Wendie Xvb
map-marker Chester, Virginia

Worst service ever

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Waffle House Chester Virginia Old Lane most of the time when you call in you are placed on hold and then hung up on then when they pick up they take your order and when you arrive your order is not ready and the workers cannot locate the cook this has happened on several occasions today is 6/29 2018
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Reason of review:
Order processing issue
Anonymous

Cross contamination of food

Aug 2018 noticed the cook handles raw meat then plates cook food to a to go order. Never change his gloves. I told the customer and she had them remake the order. The cook then pick up a bottle of the floor and went back to cooking. Never change his glove the 45 minutes i was at waffle house. This was a manager who was cooking. Location 301 tampa fl
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Reason of review:
Bad quality
1 comment
Guest

This must be the 301 store in tampa. That boy is from another country.

He works at the plant city store and I saw the same things going on their and he is a manager. Employees have told me he's is not a very good cook.

The store in plant city vary unclean. Also that manager is rude.

Waller Ldl
map-marker Durham, North Carolina

Because I did not get my check

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I didnt get my direct deposit last night no it not solved
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Reason of review:
Work Experience or Job Application
Anonymous

Very poor and un professional

Mgr called on the phone to address a refund request for poor quality in food cold. Thanks AW
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Shirley C Cbl

Terriable

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Delhi staff not good service cold food brought drinks when food was done to loud staff.i will never go back.
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Reason of review:
Bad quality
Mystic Isn
map-marker Sachse, Texas

Unnecessary conversations from employees of Waffle House

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Customers should have too hear nearly all employees yelling profanity & rude comments about company employees. It was totally out of hand, loud, F bombs being said. Management saying shes sick n tired of working with toddlers. This lasted 10-15 mins. Not what i call a family restaurant!
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Reason of review:
Poor customer service
Madie Suu
map-marker Gastonia, North Carolina

***

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Very disgruntled and will not return back to this waffle house employees fighring and screaming at each other
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Reason of review:
Poor customer service
Patrick L Fnt
map-marker Marshall, Texas

Horrible

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I walked into Waffle House Marshall Texas, 6 am there were 7 tables that needed to be cleaned off, (full of dishes) 4 people in the restaurant and 3 people working. The priority seemed to be. Getting out the door. I gave my order which ended up being questioned 7 times over the next 10 minutes. 2 scrambled HB scattered bacon. Texas toast on the grill. ( now the last item may be a bit out of the ordinary but certainly not that difficult) there was a genuine lack of interest) When my food finally did arrive it was cold and the ketchup bottle was empty. All 3 of the girls were sweet as could be. But sweet doesn’t mean good service. It’s time for a new “Marshall” in Marshall...
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Reason of review:
Poor customer service
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