Anonymous

Waffle House - Sanitary Conditions Review

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I just walked out of the Waffle House in Batesville Mississippi after my son was mistreated. We walked in, sat down- my husband and I in a two person booth and my son and grandson in another. One of the waitresses came out of the working area varying plates to other customers, she stopped for a moment and looked at my son and made a disgusted face. I was very confused at what it was for so I just observed and I notice that the table he was sitting at was dirty so he moved a napkin to another table and just sat waiting. She took the plates to the men at another table and then with the same face started getting clean napkins to pick up the one he put on the table in disgust. I said excuse me ma'am, the table that they are sitting at is dirty and that's why they moved that stuff off and she immediately stoped and went back to the work area. We sat there for a bit longer and not one person came to get our order or see why I was upset or even clean their table. So we just got up and left. I have NEVER been treated this way and won't ever tolerate that kind of service. I am a white Christian woman and have no problem with African American people at all. But I felt we were being discriminated against. Sad this world we live in. My son is schizophrenic and that was prob not what he should have done with the dirty napkin but he likes clean and there were no other tables or we would have sat together Shawnna Farris 1446 Hwy 473 Florien, Louisiana 71429 3**-**8-0116
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Reason of review:
Poor customer service
Diago Kmw

Very poor customer service

I was sitting at the bar waiting to be serviced and while I was waiting another guy came in after me and he was giving service right away while I was waiting and when she did come to me I told her never mind because that was very poor customer service.
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Reason of review:
Poor customer service
Anonymous

Waffle House - Manager Review

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Waffle House roebuck.. Horrible... Lazy servers.. They were rude... The manager acted as if she didn't care, allowed her Co workers to smoke while on the clock.... She is a horrible manager... The cook wouldn't change his gloves properly.... This was all third shift.. Last weekend
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Reason of review:
Poor customer service
2 comments
Guest

Waffle House #668

Walked in 1005 am was finally acknowledged at 1032 am.

Restraunt was dirty and employee were arguing about who and how it needed to be cleaned. I have never not enjoyed a visit to a waffle house but this was quite disappointing. I suggest a time for retraining your staff.

Guest

Honestly, what were you expecting? It's Waffle House for God's sakes. My skin crawls when I drive past one, at least in this area they are known for drunks, hoodlums, and *** I haven't eaten in a Waffle House past the first and only time and that was 30 some odd years ago.

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Anonymous

Beaumont tx on 11th st

Stay messing up my order put me on hold for 20 min i stayed on so i can here tbem lol about not taking my order then i walked i and when they realized tbeu cpuld here the echo on my phone they hung up and tried to be nice.......boooooooooo poor Customer service
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Reason of review:
Poor customer service
Daymond Hez

Waffle House Customer Care Review

Your employee at the new hwy 64 store in Lakeland assumed I was a car that came in previously and I left and got krystals! I eat there every Wednesday morning and loved that place until this happened! I serve people everyday for the last 10 years and never treat them with disrespect! I would like to know this would never happen again to anyone else! I hope this is resolved thank you again!!
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Reason of review:
Poor customer service
Anonymous

Short Review on April&nbs-04:00;21,&nbs-04:00;2017

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Waffle house madison ave. Montgomery, al They dont acknowledge to when you come in, not friendly. Our waitress was nice. Food cold, got wafgle when i was almost finish eating, cook look at you crazy when you send it back.
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Reason of review:
Bad quality
Anonymous

Waffle House Tbone And Eggs Med Rare And Scrambled With Cheese Review

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I use Postmates on a regular basis and I used to be an assistant manager at WH 1080 at 959 Memorial Rd Oklahoma City, OK. I used to know Carl Letterman on a personal basis. He has since retired I think. Anyway, for the 2nd time, they cancelled on me and their excuse always is that the customers inside the restaurant come first. Excuse me, all customers come first! This happened on night shift and now morning shift. I am not happy since when I ran things, be all customers got taken care of.
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Teigen Sjp

Waffle House Bacon Egg And Cheese Sandwich Review

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It was the worst expierence!
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Rashaun Iiq

Waffle House - Concerned Customer Review

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My sister inlaw works at the waffle house in searcy and theirs this cook who calls her insulting names his name is Jeffrey and he makes her work enviorment a living nightmare i have been up there and witnessed it and the manager lets him do this and act like hes a manager, i know she could get fired for this but only because shes reporting this as harassment , but he is in the wrong and needs to shut his mouth or shes sueing his *** for harassment and im sure he" ll be pissed but i dont care
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Delisha Uzz

Waffle House Waffle Review

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To long to explain, PLEASE CALL BOB AT 85-530-****
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Ivery Sxv

Waffle House - Sanitary Conditions Review

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Went into waffle house with my boyfriend about a month and a half ago. Him and i ordered the exact same thing. Well he had extra left over so he took it home and his daughter ate it. Well the next day all 3 of us had food poisoning. I missed 3 days of work. Well i reported it and nothing happened. So this morning i went in for the first time since that incident. And i ordered food and the cook was handling all the food without gloves. When i asked for him to put on gloves he wanted to get an attitude. And then he was putting cheese and bread on the same exact place that he just had the raw meat.
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Reason of review:
Bad quality
Anonymous
map-marker Canton, Georgia

Nasty representation

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Walked in at the waffle house in canton, ga. The waitress there dressed in street atire. Wearing a tobogging and a tshirt. Did not have on a waffle house uniform or a hair net. Constantly was walking outside to smoke and coming in returning to work withoput washing hands. While there appeared to be a manager there, he did not seem to care that this was taking place. This is not the first time this has taken place at that waffle house. This waffle house seems to haver poor management, and service. Even though they were not busy, the store seemed to be nasty. Floors not clean, bathrooms disqusting and had toilet paper all over the floors, tables not clean. The staff was not friendly other than one waitress.
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Reason of review:
Poor customer service

Preferred solution: replace staffing

Anonymous

Credit card left in Waffle House

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I left my cc at the Waffle House in Titusville, Fl yesterday and did not realize it was gone until I arrived home in Daytona Beach when trying to get gas. I immediately started calling the WH.

5 calls at 2:16, 3 calls at 2:22, 1 call at 2:29, 4 calls at 2:42 and 2 calls at 2:45 as registered on my cell phone. Finally at 2:45 the recording had been turned off and I finally got so speak with a live person. I went through *** for 30 minutes just trying to ask someone if I had indeed left the cc there. I did not know if I had dropped it in the parking lot or left it in the WH and kept getting that recording that they were busy and for me to call back.

You can see how many times I called before finally reaching someone. Totally unacceptable!!!!!!!!!

They did have the credit card!!!!!!!!!!!!! Anna DeAngelo 918 Reed Canal Rd., Lot 344 South Daytona, FL 32119 Senior Citizen 321-525-**** Cell

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Pros:
  • Service was great and so was the server
Reason of review:
Issue with not being able to contact WH For 30 miinutes kept getting a recording.

Preferred solution: No solution. Just wanted the company to know.

2 comments
Acey Bjt

You made a mistake in calling them. Your first and only action should have been to call your card company and report it lost.

They would take care of it by cancelling it out and reversing any fraudulent charges and issued you a new card. Even if you get the old card from WH, how do you know it hasn't been compromised?

Guest

They don't answer if they are busy. Customers dining get priority. You should have been calling the CC company to cancel, instead of calling WH.

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Anonymous

Waffle House - Parking Review

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My car broke down I ask if I could leave there on Saturday evening till Monday . I was told yes and left my cell number if there was a problem . Monday I called around 12:30 and ask for manager, the girl kept talk as if she was manager I said I would be there to tow my truck in little bit , she said to wait until after 2:30 cuz they were busy . I said I be there today after 2:30 . The guy I hired went at 4:00 and Waffle House already towed my car and when I called waffle the manager is a male and I ask why after I called n was told not to tow until after 2:30 he towed and he said basically to bad ... I feel as if Waffle House is getting kick back from. The tow company "why else would u do that " manager had my number yet never called . My truck was in parking space by dumpster not taking parking from customers.
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Reason of review:
Poor customer service
Anonymous

Treated right

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Many thanks to Chris Pechan ,he called me and explained why i had a problem and invited me to return to waffle house in canton ms,the service was great and i got exactly what i wanted , a most pleasant breakfast ,thanks Chris,i will be going back....thanks again..... i noticed that the store was very clean and the waitress was very friendly and attentive,like i said i am very pleased with my experience . i was thinking of going in and having breakfast this morning or tomorrow (my birthday),i hope i get the chance,its always nice to just sit down and watch the people come in,we have some wonderful people in canton, and i'm glad to be part of the crowd,so many happy returns to waffle house in canton mississippi
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Reason of review:
Good customer service
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