Waffle House
Reviews and Complaints
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Verified Buyer | Charlotte, North CarolinaI wanted my refund, mistaken location
User's recommendation: When you scan the barcode at your location, please check the location on website before submitting your order
Complaint about store in sheperdsville ky 40165
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerExtra money taken off my bank card was over charged
Preferred solution: Full refund
User's recommendation: For ur cashier not to cheat in order to received a tip
Denied service
To express how important it is to have, and have a supervisor and a manager on duty every day, all day, when providing a service to the public with integrity and dignity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Roanoke Rapids, North CarolinaMoney stolen off card
- You have hired people that steal
Preferred solution: Full refund
Bad customer service
At 1040 ordered food to go at the waffle house in Springfield missouri at highway 65 and east sunshine, they made me get up out of my seat to give it to another customer who was white after I paid for my food, while I was waiting for my food, they took food orders from four different customers and served all four and never came back to me to tell me why they were doing this so I asked and they said you have to wait behind customers that come in and sit down I said they are all white and this could go on all day, they never served me and never even started my order and at first they refused to give me back my money.
User's recommendation: Don't give up your chair and be firm
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hardeeville, South CarolinaService. No service
SWaffle House #90
90 N WHYTE HARDEE BD,
HARDEEVILLE, SC 29927
Please deal with the workers who work the morning shift
May 3 2023 at 9:30. The cashier is deplorable.
They will cost your business to close down.
The restaurant had about 2 sitting customers and I went to the register to order a sandwich. She said that shes only serving in house. I must be seated and dinning to order a sandwich. Ive never heard anything like this in all my life.
More staff on than customers.
I must come back at 2pm if am not going to dine and eat my sandwich. She did not take my order and her attitude was very very stink and rude.
Preferred solution: Am a regular every day customer and I was hurt this morning because I always tip And treat staff right. It was totally wrong this morning
Refund never arrived
Complaint employee
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Verified ReviewerOvercharge
I have been going to waffle house as a late night meal all my adult life. It has always been reasonably priced and friendly, fast service.
Last night was different. My family orders the same thing every time, and that order costed me 62.95 before tax last night. First they charge 3 dollars over each meal the advertised online and then there is a 20 percent for to go when I'm not allowed to go in. The waitress was rude like I was stupid for not knowing and not liking it.
The funny thing is my first job was a waitress, so I always tip even if I don't sit down to eat. Is this how we keep the customers that have stuck with you through the pandemic. You advertise prices and try to find ways to sneak in fees for that same meal. I feel robbed.
I will never eat there again and will tell anyone I know about this. You shouldn't be in business doing things like this.
It doesn't feel legal!!! Never again, I could've had a better meal for 68.00 bucks after tip
- It is not just unhealthy now it is overpriced
Preferred solution: ETHICS!!!!!!
User's recommendation: NEVER SPEND YOUR HARD EARNED MONEY HERE! ITS NOT WORTH THE DIABETIES
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Gibson, OklahomaCharge that was not authorized
User's recommendation: Be careful if paying by credit cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaThey worked as a Team...
User's recommendation: Store # 1195 great service
I received a gift card that is not working.
User's recommendation: Do NOT purchase gift cards!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Fuquay Varina, North CarolinaVery bad experience with online ordering on the weekends
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