Anonymous
map-marker Douglasville, Georgia

Waffle House on Anvil Road, Georgia would NOT provide dine in service at 11:30PM about within 3 weeks…

The waitress would NOT provide dine in service to me. She advised that they did NOT have dine in service. Later that week I came back to the store and was advised that they always gave 24 hour done service at this location..
View full review
Gary V Pug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Service

Waffle house #1188 in Hixson , Tenn.. I just stoppped after work to eat. I walked in and the workers looked at me and said we are not serving right now, we fell behind and we have NO CLEAN PLATES...NO CLEAN ANYTHING...every table had dirty dishes.. if this is acceptable to waffle house policy then i will never be back, and i love waffle house. After a long work week i like to stop and relax and eat waffle house. If you have any questions you can gladly give me a call at 309 208 **** ...Thank you
View full review

Preferred solution: Someone to come and straighten out this store . So customers like me do not get turned away because of lazy workers

Anonymous
map-marker Batesville, Mississippi

Report an issue

Yes, I still have an issue because what happened to us was totally unfair. My family and I went to the Waffle House in Batesville, MS.

on March 19, 2024 around 8:30. When we entered the restaurant, there were 3 employees in there and maybe 2 customers eating. First, we were not greeted. Then secondly, we were told that we couldn't be served because there was only 1 cook available, mind you it's only 4 of us.

We left and went right across the street to try and make plans to eat some where else. While sitting there, a group of people, about 8 or 10, pull up at the same Waffle house that we were at, goes in and they were served immediately.

I couldn't believe it!! This was so wrong on so many levels!!!

View full review
1 comment
Guest

They may known that large party was coming and so they denied you service because of that and only having 1 cook.

Ameris Gwd

I need a manager to call me back from the Arab...

I need a manager to call me back from the Arab Alabama store I've tried calling them for over 4 hrs I have a make up order but I can't place it online and it tells me that they're no longer taking orders over the phone
View full review
Maximilien Wxg
map-marker Atlanta, Georgia

Gift card didn't work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
All calls are automated now. No way to speak to a live WH representative at any location still best service and food in Dahlonega, GA.
View full review

User's recommendation: Superb service, beginning with door core.

Stephanie M Tvn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chattanooga, Tennessee

I would rate this place. 0.

Waffle House - I would rate this place. 0.
Place was awful.slow as crap. Nasty food everywhere. Cracked out people coming down from high.cook leaving food out to get cold while in the bathroom.witness had no clue very scattered brained.people coming in and then walking out due to not getting waited on.i will never go back and telling everyone.uncover boss
View full review
Pros:
  • I got my food
Cons:
  • Never had this kind of bad service

Preferred solution: This place investigated 0

User's recommendation: Stay away

Shirley H Llt
map-marker Horn Lake, Mississippi

Poor customer service

Stood at the checkout counter for 20 minutes. Team member was behind the counter cleaning off equipment, but never turned around to see what we wanted to order. Another team member came out went to the back, but another 10 minutes still no one came out to service us. We left and went to another restaurant. By the way I was visiting from Wisconsin
View full review
Cons:
  • Poor customer service

Preferred solution: Better customer service

User's recommendation: No not at all

Jenny C Xct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Denied service at 24hr Waffle House

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
THIS IS TOTALLY RIDICULOUS! UNACCEPTABLE CUSTOMER SERVICE, FROM THE RESTAURANT LOCATION TO CORPORATE!!!
View full review
Loss:
$28

Preferred solution: Reason for denied service

User's recommendation: Unacceptable - poor

Daivon Leb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Bad experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Had a allergic reaction due to onions being dropped in my hashbrowns and grits. My throat swallow up and I couldn't breathe as well as the food being cold and too salty. I am A diabetic, and I have severe high blood pressure.I tried calling no answer
View full review

User's recommendation: Just make sure to check your food before leaving if your allergic to any type of food

Mary F Ejg
map-marker Hyderabad, Telangana

Workers using language that they don’t need to be while they’re at work

We went to the waffle house on 49 Highway in Richland, Mississippi to have lunch and while We were there all We could hear was bad language coming out of a workers mouth Its bad when you cant go into a place and have lunch or breakfast and Not here workers complaining and using bad language a customer does not want to hear that that just gives them a bad rating. I would not tell anybody to go to that one. Tell him to find a different one to go to see if they get better service.
View full review

Preferred solution: Better workers that use good language and not complain Yes Kidnapping

User's recommendation: Make sure you wear earplugs so you don’t hear bad language

Amy T Lpk

To get my paycheck

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Jan 24, 2024
Management retaliating because I quit after Christmas. He refuses to give me my paycheck! I even went to the the district manager, the unit manager, and the AVP but still don't have a resolution. District manager claims I was paid but I was not!
View full review

Preferred solution: My paycheck

Raymond M Mhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

Unit 1200 old milton.I had the worst experience.

I went into the store before 9 and there was a dust pan in the middle of the dining room floor ,cleaning utensils on the counter by the register.I was ignored ,had to get my own silverware ,the waitress disappeared when my food was served,no water the waitress was singing the other employees sat around all except for the shift change cook.
View full review
Loss:
$11
Pros:
  • Food is good
Cons:
  • Sometimes unprofessional

Preferred solution: Better service and a voucher for what I spent.

User's recommendation: Not this store

Alessa W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Live Oak, Florida

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cant speak with any one at the actual store for problems with orders I ordered from the wrong store and no one to talk to
View full review
Leonid Xoa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Had online order last night for Shelby NC Waffle House, the payment went too a Texas Waffle House

Had online order last night for Shelby NC Waffle House, the payment went too a Texas Waffle House
I made online order too Shelby NC Waffle House, the order was sent too a Texas Waffle House. Van Clemmons
View full review

User's recommendation: Look over your order good

Anonymous
map-marker Bryant, Arkansas

Didn't receive food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered late at night and was through the window due to the restaurant inside was closed..I did not receive half my order and once I realized it was not in the bag I could not get answer on phone so I returned to store and was told I was lyn
View full review