Nysha Yqd

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Verified Reviewer
| map-marker Montgomery, Alabama

I didn’t get my hash browns I ordered and paid for and the employee there would not help

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I didn't get my hash browns that I ordered and paid for in my bag.The lady there said I was *** out of luck bag
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The Real McCoy

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Verified Buyer
|

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Verified Reviewer
| map-marker Ellenwood, Georgia

My Patience have run out with Waffle House and I’m about to take this where I need it to go to get this issue resolved!

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My Patience have run out with Waffle House and I’m about to take this where I need it to go to...

Not answering phones and then when I get here, they don't take my order. I'm on a lunch break.

I don't have much time so I want to call my order ahead then get here and they take their time taking my order! This is the 3rd location and I'm tired of it. You can hear the phone just ringing and no one is answering it. They arent that busy not to answer the phones.

Smh! I will say this, his attitude changed when I said I was about to record this. Im disappointed that I keep going to these locations getting treated this way! You all need to designate some one just for call in orders.

We dont know whats going on, we just hungry and want Waffle House! And yall need better people in there with better attitudes.

Smh! #PissedConsumer

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Loss:
$47

Preferred solution: Full refund

Lee E Qvk

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Verified Reviewer

Foolishness

you are frigging fools! i can no longer call a store in lagrange georgia or contact corporate to find out about menu items...specifically their availability. talking about alienating your customers but hey... good luck with your exclusive online endeavors... ill call cracker barrel instead...they still take my calls..i simply want food for my elderly sick stepmom hey! keep ur woke up!
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Preferred solution: Apology

Mary F Ejg
map-marker Richland, Mississippi

Bad language of someone that works at the Richland waffle House

We Went in to the waffle House in Richland Mississippi. The man that was on us was tall black and had a Nasty mouth a lot of dirty words come out of his mouth while we were there
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Preferred solution: People that work in place like that Should not use language like that customers don’t want to hear it

User's recommendation: You might want to wear earplugs, so you don’t hear all the profanity and nasty words

Anonymous
map-marker Norfolk, Virginia

NO RESPONSE WHATSOEVER FROM THE MANAGER

She sat in the back office and did not come out to address a customer who had been patiently waiting for their preordered and paid for food. I left and came back because it was so busy. I notice the customer still patiently waiting when i returned. Ive ordered, eat and getting ready to leave. The manager never came to address the issue. Customer is still waiting - its been at least a hour and a half. AND ITS NOT THAT BUSY RIGHT NOW. MANAGER SHOULD BE FIRED IMMEDIATELY
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Jensen Hqq

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Verified Reviewer
| map-marker Kalamazoo, Michigan

*** no call in orders

What in the *** do you not take call in orders. Not busy what is your problem I know Dennys will happily take my Order or Stobys. Hope you go out of business
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User's recommendation: Do not go there

Jon M Mvr
map-marker Roswell, Georgia

Employee stole my credit card

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We were the only family in the restaurant, I paid and the staff stole my credit card and charged 288.00 on my account.
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Loss:
$350

Preferred solution: Full refund

1 comment
Guest

Did you give the employee your card and they didn't return it? I thought you pay at the counter and swipe your card.

Don't wait for Waffle House to respond, dispute the $288 with your CC company. It is doubtful they will reimburse you for the food you ate.

Altamese Htj
map-marker Charlotte, North Carolina

Complaint about demising parts of ordering was missing tomato juice ,in my 2 over medium with bacon no backer ,ordered biscuit instead of toast ,with hasbrowns I order loaded w/out tomatoes didn’t get

The cheese ,chili or bacon order w/out tomatoes and onions. Also oorder sausage biscuit steak cheese steak melt asked for iced coffee and got hot .gave waitress 7.00 tip and order was to go. I would like the money back not another order please I already ate please . Thank you and hope your day is awesome and all is well. Total order was 43.00$, wasnt offered a receipt, and didnt have one in bag I was at the Selma nc wh at approximately 5:am, thanks again . My Address is 206 Mad on son st , Selma nc 27576 per
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User's recommendation: Get a receipt and make sure all order is good

Cinthya R Fcn

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Verified Reviewer
| map-marker Semmes, Alabama

Over charged 25.63 for my food .

Could you help me with this. Over a week ago in Saraland Al The waffle house over charged me 25.63 I can't get them to give me my money. I've went back there 2 times. The waitress said it was supposed to be put back in a couple of days it's been over a week.. Thank you
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User's recommendation: Pay cash

Cheryl B Vsf

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Verified Buyer
| map-marker Fort Worth, Texas

Got over charged

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Waffle House - Got over charged
Updated by user Nov 14, 2023

Got overcharged manager refused to issue a refund said to dispute

Original review Nov 13, 2023
Took all my information to this location talked to the manager he couldnt refund my money seems like someone is dealing if you ask me told me I need to dispute it with all my money tied in he got to be crazy all he had to do was just give me a refund cash money I showed proofed you all doubled charged me need my money back
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Loss:
$33

User's recommendation: *** no none this location is trash they lazy and don’t do their job properly

Cyla Vre

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Verified Buyer
| map-marker Oklahoma City, Oklahoma

Complaint

Waffle House - Complaint
Not going into all this again because I've said it once before. The food was Horrible!!! My husband's omelet was not fully cooked, literally it was so slimie when we tasted it, my so called patty melt hashbrown bowl was just not for the liking, the meat looked like a burnt hamburger pattie, the only thing was good was th service and the waffle and the cook had Good if you Luke hair hanging everywhere
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User's recommendation: Eat there if you like but I will not

Janet F Vaq

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Verified Reviewer
| map-marker Athens, Georgia

Poor service

The Waffle House on Oconee Street in Athens is by far the worst one in town Every time I have gone there it is dirty Little to no service Workers are complaining, lazy !!! I usually go to the one on Barnett Shoal in Athens Ga They are excellent
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User's recommendation: Don’t go to this Waffle House

Anonymous
map-marker Kalamazoo, Michigan

I want to have a omelette, can't order one on line

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I want to call a to go order, I tried ordering on line they wont let you order a omelette. They wont answer the phone.
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User's recommendation: Don’t go eat there

Clint S Hfk

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Verified Reviewer
| map-marker Phenix City, Alabama

To inform someone that there is a thief working at waffle house

on 1/1/2024 i dropped my wallet in a waffle houseparking lot after i had just eat there and a worker goes out and picks it up takesit inside takes my money out and then tells manager she found a wallet well i got wallet back but no money all this is on video survailance but nothing i can do to get my money it was all i had just wanted to let someone know so maybe something can be done about it
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Loss:
$550
Cons:
  • Thieves work there

Preferred solution: Full refund

User's recommendation: Don't trust waffle house employees

Renata Kov

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Verified Reviewer
| map-marker Live Oak, Florida

Refund

I did an online order and paid for it with my credit card and it sent the order to the wrong Waffle House in the wrong state and town and no one lets them answer the phone to stop the problem please help quickly so food wont be wasted and Im charged for food I didnt get
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