Waffle House Phone Numbers and Emails

Toll-Free Number:

  • (877) 992-3353
    Hot Line
Send Message

Customer Service:

  • (770) 954-6024
    CATERING
  • (800) 874-0472
    MERCHANDISE HELP

Discounts/ Rewards/ Cashback:

  • (866) 204-5393
    Gift Card Help Line

Headquarters:

  • (770) 729-5700

Waffle House Emails:

Customer Service
CATERING, MERCHANDISE HELP
Discounts/ Rewards/ Cashback
Gift Card Help Line
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(877) 992-3353
Hot Line
Total calls: 6 868 Issues resolved: 284 Last call: Mar 18, 2024

What Is the Waffle House Main Office Address?

The Waffle House main office is located in Norcross, Georgia. If you need to send physical mail to Waffle House corporate office, the full mailing address is: Waffle House, Inc., 5986 Financial Drive, Norcross, Georgia, 30071, United States.

Be it business correspondence, feedback, or general inquiries, please make sure to address it to the specific department or individual to ensure your mail reaches the right hands. For immediate concerns or specific queries, use their online resources or Waffle House phone number.

What Is the Waffle House Customer Service Phone Number?

If you need to contact Waffle House's customer service, you can reach out to them by dialing Waffle House phone number 1-770-729-5700. Their dedicated customer service representatives are available to assist you during the weekdays, specifically from Monday to Friday, from 8:00 AM to 5:00 PM Eastern Standard Time (EST).

How Can I Contact Waffle House via Application?

Waffle House does have an application available, although it primarily serves the needs of their employees rather than direct customer interaction. If you wish to contact Waffle House as a customer, it is recommended to reach out to them through alternative methods.

Calling a Waffle House phone number is a reliable option to address your inquiries, and visiting their official social media handles is another way to engage with them. Additionally, you can send an email to helpdesk@wafflehouse.com to seek assistance or clarity regarding any concerns you may have.

PissedConsumer Club

Contact Information

Waffle House Website:

Waffle House Help Center:

Corporate Office Address:

Waffle House, Inc.
5986 Financial Drive
Norcross , Georgia 30071
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 AM - 5 PM EST

More contact details

Waffle House Customer Service Reviews

1.8 / 5
Poor
Guest-5598138
Didn't receive food
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I ordered late at night and was through the window due to the restaurant inside was closed..I did not receive half my order and once I realized it was not in the bag I could not get answer on phone so I returned to store and was told I was lyn

Read full review
Raymond M Mhy
Unit 1200 old milton.I had the worst experience.

I went into the store before 9 and there was a dust pan in the middle of the dining room floor ,cleaning utensils on the counter by the register.I was ignored ,had to get my own silverware ,the waitress disappeared when my food was served,no water the waitress was singing the other employees sat around all except for the shift change cook.

Read full review
Guest-5376076
Many things
stars-rating stars-rating stars-rating stars-rating stars-rating
2.6

I went the the Waffle House on Monday for breakfast. It was so cold in there I was shaking.

No other customers were in there. I cant go back ever, and the last time I ordered take out they charged me for the to go box and plastic ware.

Read full review
Kristy P Ykz
Poor service and poor character of workers

Waitress playing in her hair with other waitress helpingnot washing hands after that prior to touching my food. Also poor customer service

Read full review

How Good is Waffle House's Customer Service?

Keith L Jjn
Keith L Jjn
Feels Disappointed | Mar 01, 2024

It’s was a very bad experience I never got a chance to talk to anyone about my situation .

Read full quote
William C Qip
William C Qip
Feels Disappointed | Mar 01, 2024

I never spoke to anyone

Read full quote
Sebastain Ywa
Sebastain Ywa
Feels Disappointed | Feb 11, 2024

I liked it but sense the machine took my money. I will no longer continue to eat there. Please send me back my $88.47

Read full quote
Dionte Nfh
Dionte Nfh
Feels Disappointed | Feb 11, 2024

I work there for a total of 12 hours after two days January 3 of 2024 in January 4 of 2024 I was paid for training six hours each day $12 an hour I have still not received my paycheck

Read full quote
Alysson Mar
Alysson Mar
Feels Disappointed | Feb 09, 2024

Waffle House #574 I ordered a Texas Cheese steak melt plate scattered smother and covered with chunks. It had no chunks but it did have mushrooms that I didn't ordered. Upon returning it the waiter was very aggressive and disrespectful stayed that she doesn't get paid enough for this *** her words not mine. They tried to give me the same cold sandwich Upon fixing my hash browns over. To much going on to text but I talked to the manager he was no better than the waitress.

Read full quote
Tresa M Tnb
Tresa M Tnb
Feels Disappointed | Feb 03, 2024

My food was disgusting and i was over charging

Read full quote

Summary of Waffle House Customer Service Calls

10.7K TOTAL
CALLS
03:25 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Waffle House?

Employment Question:

  • “W2s”
  • “Job application”
  • “W2 old employee”

Staff Question:

  • “Unprofessional crew”
  • Have an issue about customer service.
  • “Manger was rude and didn't not follow food safety policy”

Request for Information Question:

  • “Help with getting into a place”
  • “Overcharging can I please speak to a person”
  • “Speak to person about my order I placed online”

Product/ Service Question:

  • “I was very disrespected by one of your workers, I was called out my name for no reason all because I tried to change my order before they even drop my order… I felt extremely embarrassed in front of other customers.”
  • “Worker”
  • “Avery Dixon works at your waffle House In nashville tennessee.”

Account Question:

  • “Because they forgot my waffles and my harsh brown was hard after I said I want them cook light”
  • “They forgot food item in my pick up order”
  • “Can't sign log Into employee account”

Payments and Charges Question:

  • “Charge me 2 times for order only need one at store 199 just ordered online please help”
  • “I was charged three times on my card”
  • “Double charged my credit card”

Shipping and Delivery Question:

  • “Wrong order”
  • “Haven't received check”
  • “Wrong order placed on wrong location. Refund”

Website/ Application Question:

  • “Research for employee rental application”
  • “Did application yesterday did not get interview time”
  • “Wrong info entered on my application”

Cards Question:

  • “To have permission to sell camp cards at your business. Outside outside for Cub Scouts.”
  • “They took money from card”
  • “Money stolen off card”

Refund Question:

  • “Refund”
  • “For a refund”
  • “Refund never arrived”

Return/ Replace Question:

  • To get my order replaced
  • “Waffle House messed my order up and won't replace it”
  • “I ordered 2 eggs over medium,bacon,sausage,and hashbrowns. I received grits instead of hashbrowns,my eggs were fried hard and to tp it off there was a hair in my bacon. I was extremely dissatisfied and will not return to that store. I would like mo”

Activation/ Cancellation Question:

  • “Cancel the order”
  • “To cancel an order”
  • “Wrongfully terminated from unit 1535”

Other Question:

  • “Complaint about”
  • “Praise”
  • “Complaint everything”

About

Summary

Waffle House is a chain of fast food restaurants. It is a US based company which operates throughout the country. This name of the company has been chosen because it specializes in waffles. Besides different dishes including waffles, the menu of any Waffle House restaurant also includes some hot and cold coffee drinks and tea.

All of the Waffle House shops are designed in such a way for the customer to feel like home and stay there for rather long time. But still some people complain that the customer service in these Waffle House shops is much to be desired.

Waffle House reviews and complaints

Waffle House is ranked 202 out of 2515 in Cafes, Restaurants and Bars category

Area Served

USA, Other, Canada, UK

Payment Methods

MasterCardVISA

Compare Waffle House To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

IHOP image
1206 reviews
2.1
Huddle House image
916 reviews
2.1
Dennys Restaurant image
1409 reviews
2.3
Write a review
Do you have something to say about Waffle House? What happened? What can we help you with?
Submit review Don't show this popup