Contact Waffle House Customer Service
Waffle House Phone Numbers and Emails
Toll-Free Number:
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(877) 992-3353Hot Line
Customer Service:
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(770) 954-6024CATERING
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(800) 874-0472MERCHANDISE HELP
Discounts/ Rewards/ Cashback:
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(866) 204-5393Gift Card Help Line
Waffle House Emails:
Waffle House Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Waffle House Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Waffle House is (877) 992-3353. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 20% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Waffle House may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Waffle House Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Waffle House is (877) 992-3353. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 20% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Waffle House may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Waffle House mainly because of product/ service, employment and staff.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Waffle House is whwebstore@cgpconnect.com. 44% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Waffle House?
Most Popular Number:
| Total calls: 7 555 | Issues resolved: 287 | Last call: Feb 28, 2026 |
Contact Information
Waffle House Website:
Waffle House Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 AM - 5 PM EST
Waffle House Customer Service Reviews
I ordered the continental breakfast two eggs grits toast bacon and waffle two sides of hash browns that's with onions one with cheese my $13.90 breakfast less hash browns on the side came to 32 dollars and I still have yet to figure out why a whole package of cheese for the price that they charge me to get cheese in my grits I could have bought a whole bunch of onions for the price they charged me to put onions in my eyebrows had to pay a 20% surcharge or what I don't understand number one I came in the store I ordered my food I paid for my food and I left with my feet no one picks it up no one made the order no one else delivered it I did it all so why am I paying you a surcharge and then to go feed I don't understand that cost your waitress her tip along with the back that a breakfast sandwich never reached $32 for one person with two sides of hash browns that was the most ridiculous thing I'd ever seen in my life my recommendations future customers
Horrible horrible experience I messaged them through Messenger also called every number I could find to just not be able to talk to anyone. Went to two local waffle House hoping they could help me make it right neither one of them said they could do anything just contact corporate. Horrible horrible experience.
How Good is Waffle House's Customer Service?
Summary of Waffle House Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Waffle House?
Product/ Service Question:
- “My food was not cooled all the way cold I order 80 dollars worth of food sent pics in want a refund”
- “Me cobraron una orden por error”
- “Complain”
Employment Question:
- “My w-2 from”
- “Payroll”
- “About job applications”
Staff Question:
- “Store service as I was turned away.”
- “BAD CUSTOMER SERVICE”
- “Money taken and saying they didn’t get it and manager saying she can’t pull cameras to look back”
Request for Information Question:
- “Question about limited menu”
- “Seller enquiry”
- “I had a carry out and I want to know why was I charged 2.45 for service charge and 2.45 for Togo fee?”
Account Question:
- “Forgot bacon”
- “I forgot my password for my waffle house.com”
- “They hire me and forgot to do a background check now I am still hire but they can't work me it's been almost two weeks”
Payments and Charges Question:
- “Over charged”
- “Overcharged”
- “Was charged for a order that was cancelled”
Shipping and Delivery Question:
- “Waffle not received”
- “Order issues with app”
- “Was not pleased with the waitress at the location nor will be placed with being charged $60 for a $20 meal”
Website/ Application Question:
- “Logged out off my waffle house website and can't get back in to see my ck stubs or schedule”
- “Online app not working”
- “Application status”
Cards Question:
- “Left my check card there last night”
- “I was at unit#1106 on Tuesday Feb 4th and ate breakfast left a tip on my card of 300.08 by mistake and the server saw what I did and changed the ticket immediately but I have not received a refund.The chk # 109348 was $320.33. It should be $ 30.25”
- “Double card charge”
Refund Question:
- “Refund”
- “Refund wrong location”
- “Need a refund”
Return/ Replace Question:
- “Incorrect order”
- “Was not given the 2 drinks I ordered & am unable to get ahold of anyone on the phone to have the mistake corrected”
- “Tip changed”
Activation/ Cancellation Question:
- “Cancel order wrong location”
- “Missing hours on check over 25 and not properly trained and terminated without warning”
- “To cancel an order”
Other Question:
- “Its to *** cold 50 degrees”
- “Its feels like 50 degrees in the diamond head waffle house”
- “Local number please”
Compare Waffle House Customer Service To
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