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Summary of Waffle House Customer Service Calls

1796 TOTAL CALLS
82% SUCCESSFUL CONNECTIONS
03:06 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Waffle House to Ask about:

Employment:

  • “Job hiring”
  • “W4”
  • “Need copies of my february check stubs”

Staff:

  • “Horrible service order messed up twice”
  • “Sorry service”
  • “Rude customer service”

Account:

  • “Help with getting into my waffle house online account”
  • “Need to talk to a representative about resetting my log in account”
  • “Can't access my account”

Payments and Charges:

  • “Over charged”
  • “Coupon”
  • “Amount charged on bill and could not get a receipt for what I paid”

Cards:

  • “About the money network card”
  • “Food handlers card”

Website/ Application:

  • “Problems submitting application on line' wont send code for registration of application.”
  • “To change the name on a application”

Product/ Service quality:

  • “Bad food and rude manager”

Refund:

  • “Refund”

Other:

  • “Horriable seevice”
  • “Hours”
  • “Server harassment”

About Waffle House

Top 5 Waffle House Services

Customer Care, Manager, Waiter, Sanitary Conditions, Cook

Top 5 Waffle House Products

Eggs, Waffle, Steak, All Star Special Combo Meal, Sandwich

Top 5 Likes about Waffle House

Cook did an awesome job of cooking my food, Clean, Service was great and so was the server, Hash brown potatoes, Greeting

Top 5 Dislikes about Waffle House

Customer service, Service, Food made me sick, Employee actions and conversations, Cleanliness of the store

Summary

Waffle House is a chain of fast food restaurants. It is a US based company which operates throughout the country. This name of the company has been chosen because it specializes in waffles. Besides different dishes including waffles, the menu of any Waffle House restaurant also includes some hot and cold coffee drinks and tea.

All of the Waffle House shops are designed in such a way for the customer to feel like home and stay there for rather long time. But still some people complain that the customer service in these Waffle House shops is much to be desired.

Waffle House reviews and complaints

Waffle House is ranked 96 out of 1217 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

MasterCard

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Waffle House Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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