Waffle House Phone Numbers and Emails

Toll-Free Number:

  • (877) 992-3353
    Hot Line

Customer Service:

  • (877) 992-3353
    Hot Line

Discounts/ Rewards/ Cashback:

  • (866) 204-5393
    Gift Card Help Line

Headquarters:

  • (770) 729-5700

Waffle House Contact Information

Waffle House Website:

Waffle House Online Chat:

Corporate Office Address:

Waffle House Inc.
5986 Financial Drive
Norcross, GA 30071
United States

Other Info (opening hours):

Corporate Office Working Hours: Monday - Friday 8:00 a.m. to 5:00 p.m. (EST)

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Waffle House Rating Based on 1.3K Reviews

Rating details

2.4
more details
Customer service
Location
Cleanliness
Quality of Food

Rating stats

Rating trend

Summary of Waffle House Customer Service Calls

7.9K TOTAL
CALLS
03:26 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Waffle House Customer Service?

Employment Question:

  • “W2”
  • “Payroll issues”
  • “401k”

Staff Question:

  • “Nightmare service”
  • “Unprofessional managers”
  • “Rude employee”

Account Question:

  • “Need to access my account”
  • “Can't access my account”
  • “Cant log in account”

Request for Information Question:

  • “Complaint about a manager”
  • “I went into the waffle House about a week and a half ago I ordered two sunny side up eggs hash browns bacon sausage and toast with an extra side of toast all right my eggs were cooked all the way through and through I never got my bacon and my bread”
  • “Employee calling about a manager”

Product/ Service Question:

  • “Insurance”
  • “Problem with the way they treat workers”
  • “Hurricane IDA, need food for communities”

Payments and Charges Question:

  • “Overcharge”
  • “False charges on debit card”
  • “Get my bacon coupon won't let me print it out”

Shipping and Delivery Question:

  • “I never received my paycheck”
  • “Missing items”
  • “Order took too long to deliver”

Website/ Application Question:

  • “To reset my application”
  • “Customer complaint function on YOUR web site is gone”
  • “Make application”

Cards Question:

  • “Digital card purchased from school usage in your restaurant”
  • “My card was charged twice”
  • “My gift card don’t work.”

Activation/ Cancellation Question:

  • “I was wrongly terminated from unit 1100”
  • “Need to activate cash card”
  • “I need to cancel my pay card”

Return/ Replace Question:

  • “Need info about returning to work”
  • “Change address on my w2 form”
  • “Change answer on application form”

Refund Question:

  • “Refund”
  • “I need a refund. My card was charged twice.”
  • “I want a refund for having to come back for missing food and when I finally ate it was burned”

Other Question:

  • “They closing”
  • “What Bank does wafflehouse use”
  • “To get my stock”

About

Waffle House Privacy Policy
At Waffle House restaurants', Waffle House are committed to protecting The Customer's privacy. While visiting the Waffle House restaurants site, The User may be asked to provide information that personally identifies The Client of Waffle House (name, address, billing address, email address, home telephone number, mobile telephone number and credit card number). Job Inquires with Waffle House, Inc. The information that Waffle House collect is on a voluntary basis. The User may choose not to provide personal information and The Client still will be able to visit most of the Waffle House restaurants' site. However, The Customer will not be able to complete the activities listed above using the web site without providing Waffle House the required personally identifiable information. Please read on for more detail about Company's privacy policy. The personal information that The Company collect varies depending on the activity The User wish to conduct on the web.
To read more: https://www.wafflehouse.com/privacy-notice/
Waffle House FAQ
To read more: https://www.wafflehouse.com/faq/
Top Waffle House Services

Customer Care, Waiter, Manager

Top Waffle House Products

Facility, Eggs, Waffle

Waffle House Pros and Cons

Pros: Good food, Like the food when i get what i order, Frendly people, Employees, Cook did an awesome job of cooking my food

Cons: Customer service, Service, Employee actions and conversations, Way i was treated, Service sucked

Summary

Waffle House is a chain of fast food restaurants. It is a US based company which operates throughout the country. This name of the company has been chosen because it specializes in waffles. Besides different dishes including waffles, the menu of any Waffle House restaurant also includes some hot and cold coffee drinks and tea.

All of the Waffle House shops are designed in such a way for the customer to feel like home and stay there for rather long time. But still some people complain that the customer service in these Waffle House shops is much to be desired.

Waffle House reviews and complaints

Waffle House is ranked 130 out of 2737 in Cafes, Restaurants and Bars category

Area Served

USA, Other, Canada, UK

Payment Methods

MasterCardVISA

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