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Yesterday Sat. July 11 at your Waffle House #20 in Clarksville Tn. my husband and I stopped to eat , we sat next to a window and had to move because of dead and flying flies all over it and ants crawling on our table, disgusting. We were hungry and had not eaten all day, so we decided to move to another booth which was quite sticky and had salt on it. The waitress came NEVER wiped it off ask why we moved and never apologized for the reason. Well she brought us water we had to ask for straws, then she went to wait on others she said very loudly that her lip was bleeding, she had a tissue on it and indeed it was bleeding she commented on this several times. I watched her she held the tissue in her mouth , touching it with her hands going over to the grill, getting lemons with her hands that were touching her mouth that was bleeding she never once washed her hands, then she threw the tissue in the trash beside where we were sitting on top you could see the blood, AGAIN no hand washing, she took customers their food, touched their forks with the same hand and gave them water, still no hand washing then our food was up and i almost got sick at the thought of her touching our plates with her hands that had been in and on her bleeding lips, i ate a little and my husband hardley ate at all, we just got up and paid our $17.13 bill and i watched who was going to take our money he was over wiping out pans, what did he do being that shift manager, before he took our money he washed his hands, and i told him that i was happy to see him follow policy, he said what do you mean then i explained what the waitress had done and he said i will talk to her. Come back again. NO WE WILL NOT!!! so we went in hungry and came out hungry and still paid. Someone needs to get this place in shape, flies , ants, dirty restrooms and floors, one waitress that had a bloody lip and didn't wash her hand and delivered customers food to them really, sure wish i had been a secret shopper the report would have been very bad ......

sincerely

carolyn bryner

115 crooked creek court

hendersonville, tenn 37075

615-480-5824 please feel free to call me

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $17. This person is overall dissatisfied with Waffle House. The most disappointing about waffle house sanitary conditions at Waffle House was all above Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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