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Complained at least 5 times to the waitress at the Prattville/Millbrook, Al store on May 13, 2017. It was approx 3:00am and the thermostat must have been set on 40 degrees.

The shades on the windows were blowing hard from the air coming out of ac unit. I was told after several times complaining that the cook was hot. When did employee comfort level become more important than customer comfort?

The employees just simply ignored my complaints but after about 20-30 min they cut the air off. Rude employees who could care less about customers but yet EXPECT a tip.

Product or Service Mentioned: Waffle House Air Conditioner Facility.

Reason of review: Poor customer service.

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