Waffle House Reviews

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....& IF by chance, they do decide to answer... (the 4th night in a row you've tried to call to place that order!!) after you say you're wanting to place an order To-Go, you get to hear- "Ugh, you're just gonna hafta hold on!" just so they can set the phone...
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36 comments
#1995053

The waitress and cook were outside because they were on their break. This is what they are entitled to by law.

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ID
#1048239 Review #1048239 is a subjective opinion of poster.
Service
Waffle House Customer Care
Cons
  • Waitress and cook stayed out side smoking
Reason of review
Poor customer service
New Reviewer

To see if I'm on the rehire list

my manager was talking real bad to me infront of the customers. i was in training. i had quit becuase of how she was talking to me.
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1 comment
#2063931

You were a bad hire. Go mop floors at McDonalds. Have a nice day.

ID
#2878469 Review #2878469 is a subjective opinion of poster.
Location
Kannapolis, North Carolina
Pros
  • Greeting
  • Great atmosphere
  • Pretty good food in the morning
Cons
  • Manager was an asshole
  • Manager was disrepectful to employees
Preferred solution
i would like to have my job back.
New Reviewer

Complaint about a manager

I have been a Waffle House customer for years!!!!!!!! I used to have great service! Now you have drug addicts for managers!!! I will never let my kids back!!!!!! And try and call and make a complaint and they hang up on you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Do not ever bring your children there!!!!!!

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1 comment
#2063389

No one cares how long you've gone there. If you're not happy, don't go back.

You're ignorant for calling them out as drug addicts.. You don't know that.

ID
#2876382 Review #2876382 is a subjective opinion of poster.
Location
Opequon, Virginia
Cons
  • Manager is a known herion user
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No stores can take to go orders because no noxes

No one has to go boxes and that seems like a district manager problem . You will lose all the business.eat somewhere else
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ID
#2874981 Review #2874981 is a subjective opinion of poster.
Location
Dothan, Alabama

Waffle house closed ..really at 7:00

Went to Waffle house and it was closed at 7:00 pm And t thought that they were never allowed to close and its not the first time.It is located in Anderson, S.C. on 28 bypass and the corner of market Street.call before you go
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ID
#2864816 Review #2864816 is a subjective opinion of poster.
Location
Garner, North Carolina
New Reviewer

Complaining about bad service rude people and prejudices

Waitress was so rude ...was lazy ,told us she wasnt cleaning the table until she wanted to.Mumbled something about white people.After telling her she was rude ,she was unapologetic and still refused to clean the table.The entire restaurant was filthy.
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ID
#2861087 Review #2861087 is a subjective opinion of poster.
Location
Charleston, South Carolina
Cons
  • Way i was treated
Preferred solution
Apology
New Reviewer
The store in sidney ohio makes its own hours..first shift workers need to eat too...7 a.m not cuuting it. 45365 User's recommendation: Not likely
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4 comments
#2060363

Poor Jennifer having a meltdown over waffles... Sad

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ID
#2854227 Review #2854227 is a subjective opinion of poster.
Location
Sidney, Ohio
Cons
  • Waitress attitude
Preferred solution
Open 6 am
New Reviewer
I recently started working at a Waffle House location in my city, and have been overall pleased with the job, except I took 2 days off for my birthday at the end of August, and then worked two different days to make up for the missed time, but they did not pay me for...
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ID
#2851504 Review #2851504 is a subjective opinion of poster.
Location
Norfolk, Virginia
Pros
  • Friendly environment to work
  • Paid weekly
Cons
  • Soemwhat relaxed attitude towards employee payroll
  • Incomplete payroll system
Loss
$50
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad customer service

Me and my husband went into the waffle house in Savannah Blvd in Charleston...We are staying at the Wingate by Wyndham.... Figured we would go to the waffle house for breakfast only to be ignored when I ask how long they dirty table was gonna take to be cleaned off the manager cussed me and told us to leave and not come back! I was being really nice and didnt deserve to be cussed at! I dont see why it takes 4 employees to fix 2 to go orders! Needless to say I will.not be going! Poor customer service and really needs a new manager! back back ..
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ID
#2848411 Review #2848411 is a subjective opinion of poster.
Location
Charleston, South Carolina
Pros
  • Servers
Cons
  • Service because they just left after i was rudely mocked
  • Management
Preferred solution
Let the company propose a solution
New Reviewer

Complaint.

Closed for shift change bad experience. Jjjdddjjsjdjdjdjjdjdjdjdjdjdjjdjdjdjddjjddjdjdjjjdsjskskskskdkdkdkdkdkdkdkd
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ID
#2846741 Review #2846741 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
Apology

Just left there

restaurant was empty except for me and two employees asked for a menu and it was sort of thrown at my booth made my selection then watied seven minutes by my clock then left

User's recommendation: close it down and allow a good restaurant to come in.

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ID
#2844722 Review #2844722 is a subjective opinion of poster.
Location
Madisonville, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To much to list

I need an immediate call from a supervisor I need an immediate call from a supervisor I need an immediate call from a supervisor !!!!!!!!!!!!!!!

User's recommendation: File a lawsuit.

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ID
#2839359 Review #2839359 is a subjective opinion of poster.
Location
Grand Bay, Alabama
Preferred solution
Let the company propose a solution
New Reviewer

Very unprofessional Waffle House

I went to waffle house on September 3 I arrived around 1:30 AM I ordered the two breakfast eggs and hashbrowns with a side order of grits with cheese and bacon two of them plus a manager special with cheese it started out as it was really full the girl that was working there was new and she was rolling her eyes taking peoples orders she looked high of something and was taking phone calls while my wife was placing an order being very unprofessional!!!! She was forgetting people at there tables order as well it was only one lady and one cook

User's recommendation: Never.

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ID
#2837961 Review #2837961 is a subjective opinion of poster.
Location
Forest Park, Georgia
Loss
$21
Preferred solution
Full refund I haven’t even explained my situation

File complaint

Employee was very disrespectful. Argued with customers while in store. Server went by the name of DeeTrest customers with dignity and tespecydee. Very rude and argumentative.
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3 comments
#2056947

I'm sure if you ask the employees, they have a lot to say about YOU. Easy solution..

Stay the F out of their restaurants. Have a nice day.

#2060226
@PissedConsumer2056947

DeeTrest, is that you? lol

#2060230
@PissedConsumer2060226

No kid, there is a very small chance that DeeTrest would know that this particular person is posting a complain on this particular site. I know you are like seven, but think before you post.

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ID
#2835218 Review #2835218 is a subjective opinion of poster.
Location
Greenville, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Was at the WH on 75 st in lenexa Ks. Gave the waitress my order notified her if she would have the Grill master clean or change the utensils for reason I don't eat pork and he was preparing hash browns with Ham cubes. She first whispered the order to him also letting...
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ID
#2834207 Review #2834207 is a subjective opinion of poster.
Location
Shawnee, Kansas
Pros
  • Food is good
Cons
  • No grasp on cs customer service
Preferred solution
Retrain if violation of customer service
New Reviewer

Different people, same lies

I was here a little before 8:30pm and was told to come back in 30 minutes due to shift change. I'm back at 9:10 and still being told the same thing by another employee. She said her 3rd shift cook is not here but that's not the same guy from earlier with the other woman who said come back in 30 minutes. Calling cooperate!!
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ID
#2832482 Review #2832482 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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