I placed a to go order for 2 All Star Meals and the waiter did not inform me that they were out of to go cups for grits. The cook decided she would pour grits on top of my toast!
When i saw what she was doing, i immediately told her not to pour grits on top of the toast because it would be sawgy! She responded there r NO *** TO GO CUPS! I couldn't believe she would say that to me! I was floored and totally disrespected that she said that after paying for the food so i then asked for a manager.
The other employees were apparently scared of her and did not try to diffuse the situation. After waiting patiently over 20 minutes, I politely got the food but made it very clear that I will not be returning there again.
Review about: Waffle House Cook.
Reason of review: Poor customer service.