Chippenham Square Shopping Center, 7497 Midlothian Turnpike, Richmond, VA 23225, USA
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The waitress flat out told another coworker that she was not going to take my family's offer because i turned the booth down to take my food to go. because the business was very busy there was no where to sit to eat in.

A waitress by the name of aaliyah asked Angela to take the to go order. She then stated that there was a booth on the end... I then told her we want our food to go. She then acted as if i said something wrong or offensive to her and walked away.

My family and i waited another 10 minutes. Aaliyah asked me did she take my order i told her no... She asked Angela to get the order. Angela then said "No someone else is gonna have to get that order because im not taking it" I asked to speak to the manager on duty...

She came to speak to me after another ten minutes has passed.

At this time i didnt want the food i just want the poor customer service addressed. And i left there not feeling that the issue would be taken care of

Product or Service Mentioned: Waffle House Waiter.

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Anonymous
#1641787

It's because they weren't going to get a tip, if you got it to go. I would have said I'll give you a couple bucks if you'll just take the d@mn order.