Product: Waffle House Customer Care Clear all filters (288 of 288 reviews match)
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Waffle House in Atlanta, Georgia - Compliments

5.0
Details
Jules, Stephanie. - from location 2050 and 29. Amazing surprise and ultimate service!!! Big shout out to Jules and one of the most professional capable. Give him a raise ASAP
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Review
#1685302 Review #1685302 is a subjective opinion of poster.
Service
Waffle House Customer Care
Reason of review
Good customer service
2.8
Details
Horrible service every time I come store 1715 had every table dirty when my husband and I arrived and restaurant only had 1 table occupied with several workers waitress then asked if we were ordering to go as if she wanted us to leave had to ask her to wipe off bar...
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Review
#1684152 Review #1684152 is a subjective opinion of poster.
Service
Waffle House Customer Care
Pros
  • Love their waffles and hash browns
Cons
  • Abandonment
  • Service and cleanlyness
  • Clean up the filth
Reason of review
Poor customer service
Loss
$23
Preferred solution
Let the company propose a solution
Tags
  • dirty restaurant
  • Drug Safety
  • Hatefulness
  • Unfriendly Customer Service

Waffle House in Vidor, Texas - Horrible

1.0
Details
Filthy cooking area under cooking area food on the floors under the cooking table employee came in from smoking and went straight to the cooking table without washing his hands. No hair protection
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Review
#1668075 Review #1668075 is a subjective opinion of poster.
Service
Waffle House Customer Care

Waffle House in Calhoun, Georgia - Stealing money

2.8
Details
Went to waffle house in calhoun,ga. was charged 20.44 for a meal and left a 5.00 dollar tip . Got up today and looked at my credit charges and they charged me 25.44 . Only five dollars but as far as I am concerned thats credit card fraud!
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Review
#1658007 Review #1658007 is a subjective opinion of poster.
Service
Waffle House Customer Care
Pros
  • Attentiveness of my waitress
Reason of review
Pricing issue
Loss
$5
Preferred solution
refund my 5.00
2.2
Details

Update by user Sep 16

Was not the best.

Original review posted by user Sep 16

Yesterday around 9:30 or so my friend, boyfriend and I decided to dine in at one of your locations but as soon as we got there the employees gave us a look and mean mugged us. This was the very first time I have ever been to a Waffle House and probably...
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Review
#1655250 Review #1655250 is a subjective opinion of poster.
Service
Waffle House Customer Care
Pros
  • Quality of the food
Cons
  • I did not like
  • Employee actions and conversations
Reason of review
Poor customer service
Loss
$25
Preferred solution
Let the company propose a solution
Tags
  • Waitress Was Rude
1.0
Details
A blind friend called me Friday evening and asked me to take him to Waffle House. We went to the store at 270 & High St. in the South end of Columbus and arrived about 8:10 pm. As we entered the store there was two employees visible, the waitress who was slicing...
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Review
#1654394 Review #1654394 is a subjective opinion of poster.
Service
Waffle House Customer Care
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution

Waffle House in Raleigh, North Carolina - Unprofessional managers

5.0
Details
Issue is being sent to higher ups at corporate
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Review
#1649670 Review #1649670 is a subjective opinion of poster.
Service
Waffle House Customer Care
2.2
Details
On August 31 at 06:30 am we came in to Waffle Houe #1536 in Shelby N.C. The crew that was on duty were playing around, flirting with other guest, arranging dates, fist bumping and in general being very unprofessional. In the mean time two (2) other customers came in a...
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Review
#1647842 Review #1647842 is a subjective opinion of poster.
Service
Waffle House Customer Care
Cons
  • No supervision
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
i just left waffle house and ordered two cheeseburger meals with hashbrowns and two waffles with hashbrowns. I live not even five minutes away from waffle house. I placed my order over the phone as i always do and then proceeded to head up there. When i arrived the...
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Review
#1645722 Review #1645722 is a subjective opinion of poster.
Service
Waffle House Customer Care
Pros
  • Good food most of the time
Cons
  • Overpriced
  • Bad customer service
Reason of review
Bad quality
Loss
$25
Preferred solution
Full refund

Contact Waffle House Customer Service

Mailing Address:
Waffle House Inc.
5986 Financial Drive
Norcross, GA 30071
United States
Phone:
(770) 729-5700
All Waffle House Contacts

Waffle House in Lilburn, Georgia - Horrible customer service spit in my drink

1.0
Details
Waffle House - Horrible customer service spit in my drink
Drive thru associate taqueria became aggressive and combative and spit in my drink
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Review
#1642382 Review #1642382 is a subjective opinion of poster.
Service
Waffle House Customer Care
Cons
  • Horrible drive thru service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution