Product: Waffle House Customer Care Clear all filters (107 of 107 reviews match)
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I called Waffle House to place a pick up order. Some girl picked up the phone and laid it down without acknowledging my call. I then listened for 10 minutes while she cashed out other customers and took orders for 3 more people (I'm assuming at the bar). I finally hung...
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2.7
Centerville, Georgia
Product
Waffle House Customer Care
I didn't like
  • Customer service on phone
#1113582
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Myself and another co-worker have been eating at this Waffle House at 3909 Hillsborough St. Raleigh, N.C. for several years. We have continued to return all this time because we felt welcomed, we enjoyed the food and service. We even know a few of the staff by name. My...
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1.0
Product
Waffle House Customer Care
I didn't like
  • Service or food
#1111855
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Waffle House - Egregious service by WH employees to a 30 yr service veteran
Waffle House - Egregious service by WH employees to a 30 yr service veteran
On or about, 9/22/2017, between 4-5pm, I visited the Georgia State University Waffle House located at 100 Piedmont Ave SE, Atlanta GA 30303. Upon visiting the store, I noticed an employee sitting outside on a bucket carrying on a conversation on her cell phone. I...
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Anonymous
Anonymous

I agree you had bad service but you had no right taking someone's photo and posting it on a public website, without their permission.

Product
Waffle House Customer Care
I didn't like
  • Employee actions and conversations
  • Customer service
#1104800
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Waffle House - Long wait and cold food

#1134690
2.7
Details
Went to Waffle House in Port Wentworth, GA to order our to go so it would be hot. Had to wait almost an hour in half full restaurant and food cold when I got it home. Disappointed in this WH. Will not go there again.
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Waffle House - Pissed off

#1127208
1.3
Details
All my food was wrong and not to mention what we did get after 3 trips into the waffle house in kings mountain our food was burnt and hard to eat i have attached pictures as well please contact me again about this and what will be done about it i wasnt offered a reciept either
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Waffle House - Great Customer Service

#1110386
5.0
Details
Store 393 in Pensacola Fla. Your employees at this store were amazing. We dined there all week while on vacation and everyone of your employees there deserve a big raise. They are all professional and very warming in greeting each customer. I can't say enough of how pleased we were to be treated like family.
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
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Waffle House - Poor

#1095708
4.0
Details
I order $1 hamburger add tomato 2 of them the woman got nasty said she can't sale it like that I'm vegan I told her I always buy it like that wanted charge me 5.00 this same woman I had problem with before
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rec meal food was perfect , also good service also said to Shawn we will be back with that kind attuide and service no way we not coming back to eat breakfast again also the dinner area super clean .very nice atmosphere at this location. tk 441439109 9/16/2017 175 s dowlen beaumont tx 7717 hats off to waffle house...
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4.9
Product
Waffle House Customer Care
#1101631
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Im at a waffle house in Tulsa, ok (49th and highway 244) and an employee by the name of Jodi was very rude. She was berated another employee for telling the manager that she(jodi) wasn't taking turns with seating tables. She( jodi) wasn't taking turns but got mad cause...
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3.0
Product
Waffle House Customer Care
#1086745
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49 so the lady doubled his price and you cant get intouch with no person at any waffle house they dont answer the phone at a store or customer service and that is dumb service i am a manager at a wendys and this is not how we do business so if you cant even cone in...
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4.0
Product
Waffle House Customer Care
#1076180
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I went in sat down only few customers but lots of workers behind the counter chatting, surely in all those worker one could have waited on me after seeing me sit down and look at them for 18 minutes before i gave up, i could not believe how many of those workers looked...
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1.5
Product
Waffle House Customer Care
#1069609
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my boyfriend and me always got to waffer house to eat we walk in we order 2 tbone din ner 2 coke his was well done hash brown with hot pepper in it.they brough salad. my with one pk dressing they f ix my tbone good i got no cheese or onions in my hashbrown atlot hot...
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4.6
Product
Waffle House Customer Care
I liked
  • Cook did an awesome job of cooking my food
I didn't like
  • Service and cleanlyness
  • Staff making fun of special needs
#1069076
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Im a frequent customer and when I visit the Washington, NC store your staff is rude.They like to talk about other customers ( and myself) right in front of you. Its very disrespectful and I as a customer I dont appreciate it. You need to train your staff better. If...
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4.0
Product
Waffle House Customer Care
I didn't like
  • I was being belittled by your staff
#1068894
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I have been calling the Waffle House at 3417 Wrightsboro Rd to place an order to pick up because I just had surgery and so I didn't want to go in order my food and wait there for it because I wanted to wait for it at home and go in and out when I picked up my food I...
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1.0
Product
Waffle House Customer Care
#1068032
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