Charlotte, North Carolina
Not resolved
Discounts and Special Offers
Diversity of Products or Services
1 comment

Went to Waffle House last week and got sick. I called and complained about it hoping to get a refund and was told by the manager at the store there was no way the food could've gotten me sick and told me he would contact his district manager.

After 7 days of waiting and multiple calls back to the company I finally got ahold of the district manager. Only for him to basically call me a liar and say there's nothing he can do about me getting sick.

What happened to the customer always being right? I'm gonna keep hounding them until I get my refund

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Where did you get the idea that the customer is always right? When is anyone 'always right'??

What a silly thing for you to say! You cannot prove their food made you sick unless you have medical documentation. Since you did not mention having that proof, I am going to logically conclude you are just ASSuming you are sick from their food. Let me tell you a story about something that happened to me a few years ago: I ate at a new pizza place and about 2 hours later had a raging fever and was very ill.

I swore I had food poisoning from that pizza place and was blaming them. Guess what. After a trip to the ER, I found out that I did NOT have food poisoning. I had stomach flu.

So, basically what I am saying is, you can't prove a thing and they don't owe you a thing without that documentation. If you are a logical person, you will see that I have just proven to you that beyond a shadow of a doubt, you are NEVER always right!

P.S. if you keep hounding them as threatened, I hope they ban you from the store with a threat of their own: come back or contact us again and we will file stalking / harassment / trespass charges!