Not resolved
2.5
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
1 comment

Don't eat there. Went on 5/14/2018 @ 23:00 and there were 3 waitresses there, but all were outside smoking or playing on their phone virtually the whole time. The cook there, Craig, did the right thing and filled our drinks brought us what we had ordered while they were outside.

Waffle House - Check your surveillance videos if you don't believe.

Cudos to Craig but my wife and my will not be eating at any Waffle House ever again.

We complained when they came back in but was given excuses like your not my table and i was just trying to help someone else out and i was outside texting my boyfriend and even "i'm seven months pregnant"

WTF ?

Product or Service Mentioned: Waffle House Waiter.

Reason of review: Poor customer service.

Preferred solution: Fire all 3 wait staff and promote the chef to manager.

I liked: Being taken well care of by the cook.

Company wrote 0 private or public responses to the review from May 15.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1482394

I'm their manager and they were outside because I was on the phone with each one asking about a serious incident that had just happened prior to you arriving. I asked them to step outside as I didn't want any customers overhearing the information. They were doing as instructed.

You May Also Like