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Went to eat after waiting was told due to cleaning grill would be 1hr wait

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of other product. Waffle House needs to read this review and look into the issue (if any) according to poster's claims.

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Cleaning the grill does not take more than 15 minutes at a competent waffle house. This sounds like somebody made an excuse to deny you service.

This is definitely something that you need to report to their Unit Manager. Failing that, give Corporate a phone call and tell them in detail about what transpired.

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