Product: Waffle House Sandwich Clear all filters (10 of 10 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Waffle House - To report horrible management

I order to go food i was overcharged i asked her to go over each and everything i ordered it came up 5 dollars more then what i orderef she said 3 different things why i was overcharged 1.tbey charge for boxes food in 2.tbey automatically put tip in total. 3.tbey chatge for you to walk out with food so i askex to speak to m
View full review
Review
#1321397 Review #1321397 is a subjective opinion of poster.
Product
Waffle House Sandwich
Reason of review
Problems with payment
When I arrived at waffle House I placed my order and went to use the restroom only to find that the woman's restroom was out of tolit paper. I told 3 different ppl. I ordered a sausage melt plate. When I received it I found that it was not grilled on the grill like it...
View full review
Review
#1266386 Review #1266386 is a subjective opinion of poster.
Product
Waffle House Sandwich
Reason of review
Bad quality

Waffle House - Bad food

3.8
Details
Went to your Brookville Ohio restaurant and got a waffle sandwich plate and my sandwich was brunt where I couldn't even eat it and the hash browns was over cook I spent 40 dollars there. I have never experince bad food or service there before. Not sure if we will go back there. Brunt food is disgusing.
View full review
Review
#1078280 Review #1078280 is a subjective opinion of poster.
Product
Waffle House Sandwich
Reason of review
Bad quality

Waffle House - Pissed off customer

Went to waffle House at 3am. Ordered the Philly bacon cheese steak, with eggs and cheese on the side along with two biscuits and gravy and an all star. When I got home to eat ( I hadn't had the time to eat in two days) the eggs were on my sandwich. The hash browns weren't crispy as I asked, and I had been charged for eggs scrambled with cheese's, but the eggs I didn't ask for on my sandwich had no cheese. I was also charged twice for cheese. Also, I tried to call in the order, but the answering machine kept coming on. When I arrived, there was no one in the parking lot. I tried to call and resolve the issue, but the answering machine was still on. I called today, and the manager was not nice.
View full review
Review
#1050593 Review #1050593 is a subjective opinion of poster.
Product
Waffle House Sandwich
Reason of review
Order processing issue

Waffle House on Lorna Rd. in Birmingham, Alabama

My husband and I was traveling from Alabama to Destin, Florida. Stopped at this location for breakfast, bad idea! We walk in there was only one clean table, we sat down and waited and waited, and it was like we weren't even in there. There were 5 0r 6 workers standing in the corner just talking and cutting up. A couple came in after us and they sat at a dirty table, someone came and cleaned it and preceded to take their order. After about 20 minutes a girl comes and said are you ready to order, and I said we haven't even seen a menu. She just said oh. Waited on coffee for a while and we got our food, the bacon on my sandwich was burnt so bad I could not eat it, my husband ask for more coffee, she said ok and walked out and started cleaning the dirty tables, came back and said I am sorry. We love to eat at Waffle House but after this experience we certainly will not go back to this one. I could tell you more about how dirty the restaurant was, but the service and food was worse. To many people standing around doing nothing!!
View full review
Review
#876427 Review #876427 is a subjective opinion of poster.
Product
Waffle House Sandwich
Reason of review
Poor customer service
Resolved
2.0
Details
my name is Austin Petro I go to Waffle House on Ulmerton Road like every night everytime I go I get the same thing two orders of bacon white toast and milk last time I went it was 11.77 I just went tonight on April 9th 2016 I got the same thing my total was 9.23 I gave...
View full review
1 comment
austinpetro
#1141814

like I said every time I go in there the prices change and I get the same thing there's some nice servers that I like a lot but one of them Cody he's the one that always changes the prices and I didn't get my exact change I gave 20.25 my total was 9.23 I should of got back 11.02 n only got back 10.27 I'm a steady buying customer from Waffle House so I think I should get my exact change and I didnt

Review
#826549 Review #826549 is a subjective opinion of poster.
Product
Waffle House Sandwich
Pros
  • It alot
Reason of review
Pricing issue

Worst service ever @ Waffle House in Foley Al.

We have eaten at the Waffle House on the Beach Express in Foley Alabama many many times. Tonight was our last time. The food is normally good. Tonight it was mediocre at best, but from what I overheard the cook may have been new. He was however helpful and didn't have a bad attitude as the waitress did. She came and took our order promptly. My wife had a Fiesta Omelet ( as she does every time we eat there) which was totally browned on the outside, soggy and slimy on the inside. I had Philly Cheese steak, extra pickles and extra mayo. (as I always do) . My grand daughter had a waffle and sausage.(which tasted great I might add). First she brought my grand daughters waffle/ No sausage. We sat there for at least 5 to 8 minutes. I asked the cook for the sausage and he brought it promptly and apologized and said " I don't know why she didn't bring it, it was sitting right up there" Finally she brought My sandwich and my wife's slimy omelet. No mayo, no pickles for my sandwich no drink refills and not a word to any of us. She proceeded to the other end of the restaurant where she stayed talking to the people at the only other occupied table in the whole building. I finally got up and asked the cook for some pickles and mayo. She then came to our table and I commented " This is not going very well". She asked "why". I said "Well my grand daughter" was almost done with her waffle when I finally asked and got her sausage. I asked for extra pickles and mayo....and got not only no extra but none at all. We hadn't had a drink refill till yet, shall I continue?" She said to me " The waffle only takes 2 minutes and the sausage takes longer and the cook should have put your pickles and mayo on there. I said "Should the cook have refilled our drink too while you socialized with the other table? And if one item takes longer to cook, have you ever maybe thought of staggering the start times of the 2 items that go on the same plate? She said " I had other tables to wait on" I said " Yes you did, ONE. She still didn't get us anything to drink and walked away. Finally the cook came and asked if we wanted drink refills. About that time the manager walked in. I told him what had happened, presented him with my ticket and walked the *** out. I don't have to pay out my money anywhere when I don't receive acceptable service or food. I came home and had a bologna sandwich which I wish I done to start with.
View full review
Review
#668244 Review #668244 is a subjective opinion of poster.
Product
Waffle House Sandwich
Cons
  • Food or service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Waffle House - Bad service and was billed for the food that i did not eat.

went to Waffle House in Maumelle Arkansas tonight. the waitress, first did not give us any silverwear until we asked for it. then noticed that i did not have cheese on my hash browns and sent my order back. my friends sandwich was supposed to come with lettuce and tomatoes (it clearly stated with lettuce and tomatoes on the menu) but the waitress said she had to ask for the condements. then i ordered a bacon cheese steak. it said on the menu bacon cheese steak. and the 3 of us knew i asked for it. the waitress argued with me that that is not what i ordered. i told her i did not want my food. as it was not right. we got the bill and she refused to take the bacon cheese steak off of the bill! we will not be going back to this restaurant ever again. not the first time seeing cooks and waitress at this location flirting with each other and customers. so unprofessional. never have i seen a waitress argue with a customer nor did she ever come back to our table after that incident to see if we needed anything, if everyone else's food was ok, refill drinks etc etc.
View full review
1 comment
indigo1898
#889598

Good for you! Give em trouble!

Review
#520429 Review #520429 is a subjective opinion of poster.
Product
Waffle House Sandwich
Loss
$11

Waffle House in Tampa, Florida - I ordered grits and got grit soup.

SOn the night of 3/14/14, i went to the wafflehouse in florence sc, across from the magnolia mall. I ordered coffee and grits. The coffee was good as well as the service. But when the grits came, i noticed that they were so watered down that i could drink them like my coffee. I spent the last bit of money i had on that meal. All i got was grits that was soup. I said something to the waitress, and even she said the the grits looked a bit watery. My grits was about 80 percent water. I am a fan of wafflehouse. But, tonight, i was disappointed. I hope this problem will be corrected. Thank you.
View full review
Review
#479338 Review #479338 is a subjective opinion of poster.
Product
Waffle House Sandwich

Contact Waffle House Customer Service

Mailing Address:
Waffle House Inc.
5986 Financial Drive
Norcross, GA 30071
United States
Phone:
(770) 729-5700
All Waffle House Contacts

Waffle House in Mobile, Alabama - Terrible Food and Service

3671 Government Boulevard, Mobile, AL Don't waste your time or money. After waiting 30 mins for the food, it came out burnt and cold. The chili was ice cold, hash browns was burnt and cold. grits were cold and lumpy. The cheese steak sandwich had meat that was so cold that the cheese was not melted or even soft. least the omelet was decent. The waitress was not very friendly and had to find her for a refill. I love waffle house but avoid this location at all costs. This is not the first time ive had a bad experience here, i wont have another because i wont be back.
View full review
1 comment
Anonymous
#621458

Well if the food was all that bad, I would have asked for the ticket and paid for the drinks and left. Did you you complain about the food or are you just letting off steam?

Review
#391889 Review #391889 is a subjective opinion of poster.
Product
Waffle House Sandwich